PetSmart Chief Information Officer (CIO), Mike Goodwin, shared some insight with Forbes on how PetSmart worked to navigate and adapt to pandemic retailing. The positive impact our IT organization has on our business and #LifeAtPetSmart is truly unmatched. Mike has served as CIO since 2014 and is a pillar of PetSmart’s culture, both at our Home Office here in Phoenix and across the entire company of 1,650 stores, seven distribution centers and nearly 50,000 associates.

Read the full article to hear about how creative problem-solving, leveraging different strategic insights, forging innovative partnerships, and meaningful cross-functional collaboration helped deliver the solutions that kept our customers’ tails wagging.
Thank you to Mike and his team for helping make this possible! 👏🐾