#LifeAtPetSmart - Where Passion Makes Purpose

At PetSmart, we believe that a career should be more than just a job—we strive to make it an experience filled with passion, growth, and a sense of purpose. Whether you're helping pet parents find the perfect toy for their furry friends, leading a team in one of our stores, or strategizing and working on solutions within a corporate role at our Phoenix Home Office, PetSmart provides endless opportunities to grow and thrive.

A Culture of Care and Growth

At the heart of PetSmart is our commitment to people—our customers and our associates. We foster a workplace culture that values teamwork, inclusivity, and career development. Many corporate associates started their journey in our stores, gaining hands-on experience that helped them transition into leadership or corporate roles. When you join PetSmart, you become part of a community that supports your aspirations and enables you to build a fulfilling career.

We understand that career advancement is essential, so we offer training programs, leadership development courses, and mentorship opportunities to help associates take their next step—whether that’s into store management or a corporate position.

Susan started as a Store Leader and now works as Execution Manager, Store Operations at PetSmart and has spent 20+ years within the company!

Making the Move: From Store to Corporate

If you’ve ever wondered what it’s like to work in our Phoenix Home Office, know that your in-store experience is a valuable asset. Many of our corporate roles benefit from the insights of associates who have worked directly with customers and pets. Whether you’re interested in merchandising, supply chain, marketing, or human resources, your hands-on knowledge from the stores can help shape PetSmart’s business strategies and improve the experience for fellow associates and customers.

Collaborative & Flexible Work Environment: At PetSmart, we believe in fostering growth, teamwork, and innovation in a dynamic workplace. This role is based at our Phoenix Home Office, where associates enjoy the benefits of in-person collaboration while having the flexibility to work remotely one day per week. With a minimum of four days in the office, you’ll be part of an engaging and supportive environment designed to help you thrive.

Making a Difference—Every Day

Working at PetSmart means making a tangible impact. Whether helping a pet parent find the proper nutrition for their new puppy, leading a team in-store, or transitioning into a corporate role where you can influence company-wide initiatives, your work contributes to the happiness and well-being of pets across North America.

We also take pride in giving back. We’ve helped millions of pets find their forever homes through PetSmart Charities. Our associates have opportunities to participate in adoption events, volunteer in the community, and contribute to initiatives that make a real difference.

Why Choose PetSmart?

• Passion for Pets & People – We’re all about creating meaningful connections.

• Career Growth & Development – From store roles to corporate careers, we help associates grow.

• Collaborative & Inclusive Culture – Be part of a team that values your contributions.

• FlexSmart Hybrid Work Model – For corporate roles, enjoy the benefits of in-person teamwork with limited remote flexibility.

• Making a Difference – Join a company that gives back to pets and communities.

At PetSmart, we don’t just work—we thrive, innovate, and create experiences that make a difference. Whether you’re in a store today, considering the next step, or already exploring corporate opportunities, PetSmart supports your journey. Ready to take the next step? Explore career opportunities today and discover how you can be part of something truly rewarding.