Relocation Guide for PetSmart Associates

Welcome to the PetSmart Relocation Guide! Embarking on a new role with PetSmart is an exciting journey, and we want to ensure that your transition is as smooth and seamless as possible. These frequently asked questions will walk you through the relocation process, offer insights into the benefits available to you, and provide essential information to help you prepare for your move.

• What is the relocation process like?

  • Once you’ve accepted your offer at PetSmart, a dedicated team member will email you with your relocation benefits guide and the necessary paperwork. After you’ve signed the paperwork, PetSmart will authorize your relocation benefits with Graebel, our trusted third-party relocation partner. Expect to hear from Graebel within 24-48 business hours to kick off your move and review your eligible benefits.

    
    

• How does PetSmart support me in relocation?

  • At PetSmart, we understand that relocating can be complex, which is why we offer a range of relocation benefits to support you. These can include, but are not limited to, a miscellaneous allowance, reimbursement for necessary travel, assistance with moving household goods, pet transportation, and additional destination services.

    
    

• What do I need to know before relocating?

  • While PetSmart works with Graebel to manage your move, our in-house relocation team is here to ensure everything goes smoothly. Keep in mind that the distance between your current and new location can impact the specific benefits you receive.

• Who can I contact for questions?

  • If you have any questions or need further assistance, please don’t hesitate to reach out to us at relocation@petsmart.com.

    
    

    We’re here to support you every step of the way and look forward to helping you settle into your new role and location with PetSmart!