What Makes PetSmart Different? It Starts With Our Pet-Loving People
- Aug 6
- 2 min read

At PetSmart, Anything for Pets isn't just our purpose. It's how we show up every day for pets, pet parents and one another. Helping millions of pets live happier, healthier lives starts with something just as important: creating a workplace where people can do the same.

More than 50,000 associates across our stores, distribution centers and corporate offices bring passion, care and expertise to work every day. Whether they're helping a family welcome a new puppy, grooming a longtime companion or supporting teams behind the scenes, every role contributes to one shared mission: helping everyone experience more joy with pets.
A Culture Built on Growth
We believe people do their best work when they feel supported, challenged and connected. That's why we invest in our associates through career development, tuition reimbursement, leadership opportunities and meaningful pathways for growth. Last year alone, more than 3,300 associates advanced into new roles across PetSmart, proving that careers here don't have to stand still.

Our values shape how we work together every day, from putting customers first and doing what's right to striving for excellence and supporting one another as Team PetSmart.

Belonging makes us stronger
A great workplace is one where everyone feels they belong. Our seven Associate Resource Groups help create spaces where associates can connect through shared experiences, develop as leaders and help shape our culture. Whether fostering cultural awareness, supporting veterans and military families, championing disability inclusion or empowering women and caregivers, these communities strengthen our business by strengthening our people.
Because when people feel seen, heard and valued, everyone benefits.

Supporting associates through every season
Caring for our people extends beyond the workplace. Through the PetSmart Associate Assistance Foundation (PAAF), associates facing unexpected hardships can access financial assistance and emergency resources, funded by PetSmart and fellow associates. It's one more example of what makes Team PetSmart different: when someone needs support, our people show up.

More than a workplace
Since opening our first stores in Phoenix in 1987, PetSmart has grown into North America's leading pet retailer. Through every milestone, one thing has remained the same: our belief that pets make us better people. That's why we're committed to creating a workplace where associates can build meaningful careers, grow alongside supportive teammates and make a difference every day.
Because Anything for Pets begins with our people.





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