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What #LifeAtPetSmart is all about

There’s one thing that unites everyone who works at PetSmart: We all love pets. Cats, dogs, goldfish, parakeets, hamsters—you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy, and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center, or at our home office, you’ll find yourself inspired and empowered to go further, reach higher, and really make the most out of your career with PetSmart.

We have a lot to bark about. In addition to selling over 63.7M+ toys and 850M+ pounds of pet food per year in our stores, we also offer services such as our Grooming Salon, PetsHotel, PetSmart Pet Training, and Everyday Adoption Centers. Our portfolio of digital resources for pet parents offers the most comprehensive online pet supplies and pet care information in the U.S.

Our mission

Every day, with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Our vision

We love pets, and we believe pets make us better people. PetSmart is the trusted partner to pet parents and pets in every moment of their lives.

Our values are more than just words, they're how we live each and every day.

Proudly Serving Your Community

As the largest specialty retailer in North America, we’re proud to employ approximately 50,000 associates across 1,660+ stores, 7 distribution centers, and 2 home offices. Through our work with PetSmart Charities® and PetSmart Charities of Canada®, we’ve helped facilitate more than 10 million pet adoptions.

When it comes to pets, we're obsessed. From dressing in matching costumes to talking like babies to buying several different types of food toys, and treats just to find the perfect ones, there's nothing we wouldn't do for our pets—because there's nothing they wouldn't do for us. That's why we're proud to offer expertly curated products and services for a deeper level of pet care at PetSmart.

Our brands

You belong here

Our vision of belonging aims to create an environment in which every associate feels that they truly belong. We place a high value on all the unique backgrounds, experiences, and perspectives of our associates, customers, and communities in which we live and work. This vision is grounded in three key aspects.

  1. Talent: We aim to select, develop and retain the best talent from all backgrounds in order to drive innovation. With this goal in mind, last year, PetSmart invested $450,000 in continuous learning and professional development, focused on unconscious bias and diversity & inclusion.

  2. Culture: We value an inclusive and caring workplace in which associates are engaged, feel safe, and can be their authentic selves. We have six Associate Resource Groups (ARGs) that were created to embrace differences and individuality.

  3. Community: Last year, PetSmart dedicated 22,000 hours
 of paid volunteer time to Phoenix office associates, encouraging us to engage and give back to our communities. We also focus on inspiring our business partners to embrace and share our vision.

At PetSmart, our associates are as diverse as the pets in our stores! We celebrate that our associates all come from different backgrounds with different experiences. We are passionate about creating an environment where every associate feels as though they Belong at PetSmart. Several Associate Resource Groups (ARGs) were formed for associates to get involved in ways that matter to them. Learn more about each here!


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